We are here to help you
Contact our support team
Need help with trading or your account? Our team of professionals is ready to answer any questions and help you resolve any issues as quickly as possible.
Frequently Asked Questions (FAQ)
Your questions — our answers
How quickly will I receive a response from support?
We usually respond within 24 hours on business days. For urgent issues, please use phone or online chat.
What should I do if I encounter problems with the MT5 platform?
Make sure you have the latest version of the platform. If the issue persists, send us a message with a description of the error and a screenshot.
Do you provide training and consultations for beginners?
Yes! We offer educational materials, webinars, and personal consultations to help you trade with confidence.
What commissions and fees apply to trading?
All commissions and spreads are transparent and displayed directly on the platform. There are no hidden fees — you always know exactly how much your trade costs.
How can I restore access if I forgot my password or login?
You can use the recovery feature on the platform or contact support. We will help restore your access quickly and securely after verifying your identity.
